I started my professional IT career back in 2001 working for a small ISP. We provided Dial UP, DSL, and T1 connections and full home PC support. Back then we provided support with limited online resources, and no remote support tools available to us. Much has changed in this industry, and with the plethora of available resources online it can be hard to find that one forum, or blog that had the fix you need. Many times I have found a fix, bookmarked the site, only to go back and it no longer exists. I wanted to make a personal public KB of fixes that have worked for me. Some comes from my own troubleshooting, but most come from an array of other smart people. While this site is mainly for my personal use, I hope you may find some helpful information.